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This award recognizes the most innovative IBM Business Partner whose solution captures and extends the quality and excellence of IBM Technology Support Services (TSS) across the diverse portfolio of IBM TSS offerings, such as the new TSS Tiered Offering bundles and pre-priced (IMS) multi-vendor maintenance services in addition to our traditional hardware, software and advanced services. Candidates for this award should demonstrate how their firm has used the broad range of IBM TSS services with innovative solutions to deliver new or increased benefits to clients.
The winning Business Partner will be recognized for their best of breed technology leadership, high-level of technical and solution selling skills, quality business processes and consistently high client satisfaction. Special consideration will be given to those solutions demonstrating how clients are able to significantly reduce their Total Cost of Ownership and manage complexity while reducing risk with IBM TSS, particularly in multi-vendor support environments.
- Minimum of 1 (maximum of 3) client references is required.