ID# : 34966

Solution name :

e-On RIX (Retail Internet eXchange) Automotives SaaS Version

Solution description :

e-On RIX is a fully integrated extended DMS platform on the cloud that covers all internal business needs of a Dealership (Sales, CRM, Repair Shop, Cars & Parts Inventory, Accounting & Reporting Analytics) and allows collaboration with its external business relations (Customers and Partners).

E-On RIX makes work more efficient and smart. It helps a dealership to stay on top of business and make more informed decisions.

 

It is a fully vertical business integration platform to Streamline and automate all processes and workflows of a Dealership or Dealership network.

It offers integrated CRM and Financial Management functionality. All business information and customer interactions are stored in one central point. All functionality and information integrate seamlessly and link to each other and are accessed through one entry screen.

E-ON RIX creates a powerful collaboration environment amongst business partners. It is an extended application platform that offers collaboration both inside the boundaries of the business and the outside world of its partners and customers. They all share the same updated information and they collaborate and communicate more effectively through a secure platform infrastructure.

It is accessible anywhere, anytime, 24 hours a day, seven days a week through a web browser. Managers and employees have access to the business and the reporting. Clients schedule service appointments, view offers or order parts and accessories. Partners like Accountants, Banks, Insurances have online access or automated interfaces.

E-ON RIX is a SaaS offering either through a public cloud with subscription monthly fees or installed as a private cloud for companies with sales networks ie distributors or franchisors.

 


Business information

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  • Functional details

    New or used Car Sales and F&I. Trade-ins and Finance & Insurance options complete with Calculators.

    Integrated CRM. Full customer and car history. To-do items with linked actions like SMS's, e-mails. Real time campaigns information.

    Cars Database manageable at carrying cost or cost of sales and suggested sales prices and/or margins.

    Repair Shop. On-line scheduling of appointments. Immediate cost estimate. Automatic generation of work orders, invoices, warranties.

    Spare Parts Database in stock, on order, reserved etc.

    Accounting & Financials. On-line real time updates of general ledger following each transaction.

    Reporting & Analytics

     

  • Business problem

    The decisions on how one business will use the software to manage its issues are taken centrally and automatically the software is deployed to all the Business Network. So business processes are totally consistent across the sales network.

    All Customers enjoy the same level of service, regardless of the size of a Dealership and its geographical location.

    E-ON RIX really evolves and grows as the business does. 

  • Business opportunity

    Reduces TCO of IT solution: E-ON RIX is a fully web enabled solution built in the cloud accessible through a web browser. New functionality and new users are uploaded in minutes no matter their location since there is no need to install any client software or any local files, servers or databases. All new releases are centrally controlled. Costs for new releases, upgrades, software & hardware maintenance and local support IT personnel are eliminated. Energy consumption is substantially reduced. There are only subscription fees, fully variable, based on users per month.

    Increases the level of customer service quality and reduces time to process all customer related transactions: Integrated CRM functions, embedded in day-to-day processes, allow for a “whole customer” history accessible to all business channels. This includes all transactions involving customer or vehicle. All Customers enjoy the same level of service, at any point of sales / service regardless of size or location.

    Genuine collaboration environment: Both inside the boundaries of the business and the outside world of partners and customers.

    Human – Computer interface: With one or two “clicks” a user has access to all information and data without having to go in and out of old-fashion menus or tabs. All documents and critical data elements in them, are hyperlinked, thus one click away from even an inexperienced user. The work flows follow the logical order of how people do their work.

  • Return on investment

    E-ON RIX Maximizes bottom line benefits

    Substantial reduction of operating costs for work procedures: Less or no telephone calls, faxes and exchange of e-mails. Less paper based manual procedures. No duplicate entries. Time to process orders and customer “waiting” times have been minimized.

    Substantial reduction of TCO for IT and Telecoms: E-ON RIX replaces many “Best of Breed” approaches, with one integrated process driven software. Puts it in the cloud, thus eliminates local needs for server, utilities and IT personnel. According to independent surveys, the total cost to support a dealership was in the range of 20 to 70 thousand USD yearly depending on size. With E-ON RIX it is expected to go down to 10 thousand USD.

  • Competitive advantage

    Vertical business process integration.

    E-ON RIX can replace as many as ten (10) different current competitive applications, each of them doing a part of the work flow to service a car customer. A common term used for similar applications is DMS - “Dealer Management System”. E-ON RIX is far from a DMS in the sense that it combines external processes (such as Finance and Insurance), links with external entities, covers the Service and Parts processes, meets the needs of accounting, has embedded strong CRM functionality and many more features over and above a typical DMS.

    A Dealer using a set of competitive software products to E-ON RIX, (namely DMS, CRM, Loan originator, Parts, Service/Repairs, GL, etc.),  has to become a human integrator by transferring data from one system to another, logically grouping  and performing processes, keeping notes and transcripting messages to create whole pictures of customers.

     

     

  • Industries

    Automotive Industry
       Distributors, Importers, Retailers

  • Solution areas

    Automotive
       Marketing, Sales and Service

  • Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • Languages supported

    English
    Greek, Modern

  • Countries/regions available for distribution

    Canada , United States


Technical information

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  • Hardware/OS platforms

    Windows Server 2003
       Hewlett-Packard servers (incl. Compaq)
       Other non-IBM servers
       Fujitsu Siemens servers
       IBM BladeCenter HSxx (Intel processor-based)
       IBM BladeCenter LSxx (AMD processor-based)
       Dell servers
       System x

  • Services

    Business Solutions: Application Innovation
    Business Solutions: Customer Relationship Management
    Custom Systems Integration Services
    e-business Services
    Services: Application Implementation
    Services: Application Management
    Services: Custom Application Development
    Services: Integration
    Small & Medium Business Solutions


Date last modified:    Oct 9, 2018


Contact information

Ekaterini Louropoulou
+302106018700


Company

E-ON INTEGRATION S.A.
3 GOUNARI STREET
AGIA PARASKEVI, ATHENS 153 43
Greece

+30 210 6018700


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